Questions about Glowmi
Clear answers about what Glowmi does and how AI makeup guidance works.
What is Glowmi?+
Glowmi is an iOS AI makeup assistant that helps you understand your skin from a selfie, preview makeup looks with virtual try-on, get personalized shade suggestions, receive look feedback, and keep products and looks organized in a beauty journal. It provides cosmetic guidance only, not medical advice.
What can Glowmi's AI do?+
Glowmi offers four core AI features: Skin Analysis (tone, undertone, type, and visible concerns from a bare-face selfie), a personalized Color Palette, virtual Makeup Try-On, and Look Feedback on finished makeup photos. Results are for cosmetic and beauty purposes only.
Does Glowmi give medical advice?+
No. Glowmi is designed for cosmetic guidance only. It does not diagnose, treat, or provide medical advice about skin conditions. For health concerns, consult a qualified professional.
What is Glowmi Pro?+
Glowmi Pro is the in-app subscription that unlocks AI features (Skin Analysis, Color Palette, Try-On, Look Feedback) and the full beauty journal. Fair daily usage limits apply per AI feature. Billing is handled through Apple.
Which devices does Glowmi support?+
Glowmi is available for iOS on the App Store. Android is not available yet.
How does skin analysis work?+
You take a bare-face selfie. Glowmi analyzes visible characteristics such as skin tone, undertone, and type to personalize shade suggestions and coaching. Analysis is cosmetic guidance based on what the photo shows, not a clinical assessment.
Can I share my makeup looks?+
Yes. In the app you can export a look card to Instagram Stories or your share sheet. Shared look links on the website are private share pages. They are not meant to be indexed by search engines.
Who can see my photos and data?+
Glowmi processes photos and requests needed to run AI features. Details on what is collected, how long it is kept, and which AI providers are used (including OpenAI and Google Gemini) are in the Privacy Policy. Contact beautyjournalapp@gmail.com with privacy questions.
How do I contact Glowmi support?+
Email beautyjournalapp@gmail.com. We help with account questions, Glowmi Pro billing (via Apple), feature issues, and privacy requests.
Still need help?
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